Emergency & Nonemergency Contacts
EMERGENCY CONTACTS
In life-threatening emergencies, Fire or Flood - call 911.
Suspicious activity at any time, including fishing on the Four Seasons side of the lake, call Sacramento Protective Services at (916) 575-9900.
Major Facility Issues such as:
Major Water Leak in the Common Area or in a Front yard,
Pool or Spa is overflowing or contaminated by bodily fluids or excessive burning chemicals,
Interior Water Leak in any Lodge Area:
- HOA Management Business Hours: Report to Lodge (916) 419-4300
- Non-Mgmt. Business Hours Only: FirstService Customer Care: 1-800-428-5588 and they will contact the General Manager
Vehicle Gate Won’t Open: It is an emergency if the auto gates will not open. The residents listed below can open the gates in the unlikely event that the power and back up batteries fail simultaneously. You might want to print this out as computer access will not be available if there is a power outage.
Suez Canal Gate
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Larch McNeil (916) 475-2624
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Laura Warren (916) 600-5874
Tracian Sea Gate
It is not an emergency if the auto gates remain open. They will be repaired the next business day. DO report open gates to Management in person, by phone, or by email.
Receive Emergency Alerts
The City of Sacramento has a Mass Notification System that will send you emergency information. Register online.
NONEMERGENCY CONTACTS
Sacramento Protective Services
Call (916) 575-9900 to report any suspicious activity, including persons or vehicles that do not belong in the community or if people are fishing on the Four Seasons side of the lake.
California Highway Patrol Non-Emergency 916-843-3000
Call this number to report street racing along Del Paso Road.
Sacramento Police Department Traffic Team (recorded hotline) (916) 808-3777; City of Sacramento Traffic Complaints
Sacramento Fire Department (916) 228-3035
Four Seasons at Westshore Lodge (916) 419-4300
KHOV Homeowner Service Department (800) 404-5001
Lennar Homeowner Service Department (916) 304-9711
City Of Sacramento 311
Call this number to report fishing on the City side of the lake, problems with your trash pickup, and other City services. There is also a 311 app for smartphones.
Updated 10/19/23 V.F